FY 23/24 LANDFILL PERMITS – AVAILABLE NOW!

FY 23/24 LANDFILL PERMITS – AVAILABLE NOW!

Please be advised that Transfer Station Permits (Residential [$125], Senior [$65], and Recycling Only [$40]) for the Fiscal Year 2023/2024 (begins July 1, 2023) are now available for purchase.

HOW DO I APPLY FOR A PERMIT?

Similar to last year, permit applications and payments are available through the OpenGov Citizen Services / Viewpoint Cloud Application at the following link: https://avonct.viewpointcloud.com/categories/1072 .  

To apply for a permit, you will need to create a user account with OpenGov or to sign into an existing OpenGov account. If you have already used this platform to apply for a permit through the Town’s Transfer Station, Building Office, Fire Marshal’s Office or Engineering Department, or to apply for permits in another town, you should log in with your existing credentials. There is no need to create a new account.

Please complete the online permit application process BEFORE coming to the Landfill to pick up your permit tag. Payment must be received by the Town before a physical permit tag is issued. Once the application is completed, please bring a copy of your receipt (print or electronic) to the Transfer Station Office to pick up your permit tag. If you are purchasing a Senior Permit, please bring proof of your age when you pick up your tag.

We ask the public to do its best to complete the permit application process in one sitting. If you do need to stop the process and revisit it at a later date, please take care to look in your account to find the “in-progress” record. Otherwise, a new permit and permit number will be generated, and permit tags will be wasted (the permit numbers are pre-printed on the tags). Thank you in advance for your assistance with preventing waste.

WHAT PAYMENT METHODS ARE ACCEPTED?

Payments may be made using cash, physical check, e-check, or credit card. In order to expedite the permitting process, we ask that you follow the following guidelines. We thank you for your cooperation and understanding.

• Should you choose to pay with cash, exact change will be required. We also appreciate payments in small bills ($5, $10, $20) rather than large bills ($50+) whenever possible.
• Check payments should be made out to “the Town of Avon.” We ask that you make out your check before coming to pick up your permit.
• The Town recommends paying by e-check or credit card. E-checks and credit card payments are subject to a small handling fee. E-checks will incur a flat handling fee of $2.25. Credit card payments will incur a fee of 2.99% plus $0.99 per transaction.

WHAT IF I NEED HELP APPLYING FOR A PERMIT? WHAT IF I DON’T HAVE ACCESS TO A COMPUTER?

To aid the public in navigating the electronic/ online process, we have developed a helpful guide. The document includes screenshot photos and can be found HERE.

For those Residents who are uncomfortable using online software, application assistance is available at the Avon Senior Center and directly on site at the Transfer Station.

• To sign up for assistance from Senior Center staff, please call (860) 673-4355 during business hours (Monday through Friday 9:00 a.m. – 4:00 p.m.) to request an appointment.

• Assistance at the Transfer Station is available during regular business hours on a first come, first served basis (Tuesday and Friday, 7:30 a.m. – 2:30 p.m.; Saturday 7:30 a.m. – 1:00 p.m.).

Need access to a computer? Please visit the Senior Center or the Avon Free Public Library during regular operating hours.  Senior Center hours are listed above. Library operating hours can be found here: https://www.avonctlibrary.info/hours/

ARE ANY OTHER TYPES OF TRANSFER STATION PERMITS AVAILABLE ONLINE?

One Day Permit Passes and Replacement Permits, as well as Fiscal Year 2022/2023 Landfill Permits, are NOT AVAILABLE online and may be purchased at the Landfill during regular business hours. Remember, if you would like to purchase a permit for the remainder of Fiscal Year 2022/2023, the fee will not be prorated.

WHAT ELSE DO I NEED TO KNOW?

FY 23/24 permits will become active upon date of purchase. The permit year will run from time of pickup until June 30, 2024. There will be no discount or prorating of permit costs for any Residents who choose to purchase their permit at a latter point in time.

Details related to Transfer Station location, operating hours, surcharges, and services provided can be found in the "Transfer Station Citizens Guide" at the following link: https://www.avonct.gov/sites/g/files/vyhlif151/f/uploads/recycling_newsletter_20_21.pdf

WHO DO I CONTACT WITH QUESTIONS?

If you started the application process and run into any issues, questions, or concerns, please contact the Transfer Station at 860-673-3677 or Public Works at 860-673-6151 during operating hours.

We thank you for your cooperation and support in this process. As always, don’t forget to “Reuse, Reduce and Recycle!"