Frequently Asked Questions
When does a bill become delinquent?
Per CT state statute, if a tax or sewer use bill is not paid within one month of the installment due date, it is considered delinquent. For example, if a bill is due on July 1, it becomes delinquent if paid/received or US post mark after August 1. If August 1 falls on a Saturday or Sunday, then the bill may be paid on the first business day of August without penalty.
What does it mean if my tax bill says "BACK TAXES DUE or BACK CHARGES DUE"?
This means that at the time the tax bills were printed, there was an unpaid tax bill in your name from a previous billing cycle. The bill you have just received does not include any prior year's delinquencies. Call the Revenue office at 860-409-4306 for a grand total of what you owe.
May I pay all my bills on one check?
Yes.
If I mail my payment, when is the latest I can send it without being considered delinquent?
The status of all mailed payments is determined by the US post mark on the envelope. If a payment is US post marked within the date allowed for timely payment, it is considered on time. If an envelope bears no post mark date, it must be received no later than the deadline date to be considered on time. All mail post marked after the deadline date is considered delinquent and interest is charged from the original due date through and including the month of the postmark. A partial month is considered a full month for interest calculations. The stamp of metered mail through a service such as Pitney Bowes, Neopost, or Stamps.com does not constitute a US post mark. ***Please note Bill Pay, ACH, and other electronic bill payment request from your bank are not received with a US post mark.
If I mail in my payment, how can I get a receipt?
Please send a self addressed stamped envelope with your payment and we will mail you a receipt.
What happens if a payment or check is returned unpaid by my bank?
There is a $20.00 return check fee for return checks. Balance is subject to interest if the replacement check is received after the last day to pay.
What if I don't receive a tax bill?
If you fail to receive your tax bill, call the Revenue Office or check your balance though our online payment portal. Failure to receive a tax bill does not exempt taxes or interest. You are responsible for obtaining your tax bill and paying the taxes on time.
What if my tax bill is incorrect?
Taxes will remain due and interest will continue to accumulate until the amount due is paid or removed by the Tax Assessor. Please do not ignore the bill, contact the Assessor's office at 860-409-4335.
Are there programs for Veterans or people in the military?
Yes. If you have your DD214 it must be filed with the Town Clerk's Office 860-409-4310. If you are on active duty or in the reserves and not active contact the Assessor's Office.
Are there programs for elderly residents?
Yes. You will need to contact the Assessor's Office at 860-409-4335 since there are age and income requirements.
What if I sell my Real Estate?
The tax levied during the year of sale is usually prorated by the settlement attorney based on the date of the sale. The original owners pay the taxes due for the portion of the year that they owned the property and the new owner pays the taxes due after the date of the sale.
What is a Supplemental Motor Vehicle Bill?
Vehicles registered between October 2, and the following July 31, will appear on a "Supplemental Motor Vehicle List" provided to the Assessor by the Department of Motor Vehicles. The assessed value of each "supplemental" vehicle is prorated based upon the month of registration. If you traded in a vehicle on the new vehicle and transferred the license plates, all taxes must be paid on vehicle traded in (both installments). You will receive a credit on the supplemental bill based on the total taxes billed on the original vehicle and the date it was traded. Supplemental Motor Vehicle bills are sent out at the end of December and are due in one installment on January 1.
What if I dispose of a vehicle after October 1?
You may be entitled to a credit or refund, if your vehicle is sold and not replaced, destroyed, stolen or removed from Connecticut and registered in another state. Your tax bill will be prorated by the Assessor’s office based on the month in which it was disposed. A request for adjustment must be made in the Assessor’s office and written documentation regarding the disposal must be provided. Application for adjustment should be made as soon as the vehicle is disposed, since there is a statutory time limit on motor vehicle adjustments. Failure to apply on time, will result in denial of the pro-ration.
Who do I pay if I move within Connecticut?
Motor vehicle taxes are due to the municipality where your lived on October 1, so even if you moved by the time you received your tax bill the following July, you must still pay the Town where you resided on October 1. Make sure you notify the Department of Motor Vehicles as soon as you move. You will not be able to renew or register any vehicle in your name, until all taxes, interest and collection costs are paid in full.